Shipping & Return Policy
Effective Date: [15-07-2023]
Thank you for shopping at GotGodApparel.com, a print-on-demand website offering custom-designed clothing and accessories with religious and spiritual themes. This Shipping & Return Policy outlines the details of our shipping processes, estimated delivery times, and the procedure for returning products that do not meet your expectations. By making a purchase on our website, you agree to comply with the terms described in this policy.
- Shipping Information:
a. Processing Time: All products on GotGodApparel.com are made-to-order. The production process typically takes 2 to 7 business days, depending on the specific product and design.
b. Shipping Methods: We offer various shipping options during the checkout process. The available methods, delivery times, and associated costs will be displayed for you to choose from.
c. Delivery Times: Estimated delivery times are based on the shipping method selected and your shipping destination. Delivery times may vary depending on factors beyond our control, such as customs processing and shipping carrier delays.
d. Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your shipment on the shipping carrier’s website.
e. International Shipping: We offer international shipping to select countries. Please note that customs duties, taxes, or other fees may apply to international orders and are the responsibility of the recipient.
- Return Policy:
a. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team within 30 days of receiving your order. To initiate the return process, you may be required to provide photographic evidence of the product’s condition.
b. Return Procedure: To return a damaged or defective item, please follow the instructions provided by our customer support team. We will provide you with a return shipping label, and once we receive the product, we will either issue a refund or send a replacement, based on your preference and product availability.
c. Size and Fit Issues: If you are not satisfied with the size or fit of the product you ordered, you may be eligible for a return or exchange. Please contact our customer support team within 30 days of receiving your order to initiate the return process.
d. Refund Process: Refunds for eligible returns will be processed within 5-10 business days of receiving the returned product. Refunds will be issued to the original payment method used for the purchase.
e. Non-Returnable Items: Customized or personalized products, including those with custom text or designs, are non-returnable unless they arrive damaged or defective.
- Return Shipping Costs:
a. Damaged or Defective Items: If you are returning a damaged or defective item, we will cover the cost of return shipping.
b. Size and Fit Issues: For size and fit-related returns or exchanges, the customer is responsible for the return shipping costs. However, we may cover the shipping costs for sending a replacement product, depending on the circumstances.
- Exchange Policy:
a. Size and Fit Exchanges: If you need a different size or fit, please contact our customer support team within 30 days of receiving your order. We will provide you with instructions on how to return the original item and arrange for the replacement to be sent.
b. Design Exchanges: Unfortunately, we do not currently offer direct exchanges for different designs. If you want to change the design, please return the original item following our return procedure and place a new order for the desired design.
- Contact Us:
If you have any questions, concerns, or inquiries related to our Shipping & Return Policy or any other aspect of your shopping experience, please contact our customer support team at [Insert Contact Information].
By making a purchase on GotGodApparel.com, you agree to comply with our Shipping & Return Policy. We reserve the right to modify or update this policy as needed, and any changes will be posted on this page with the effective date. Please review this page periodically to stay informed about our shipping and return processes.
